ShipHero has a lot of success latching onto Product or Orders Tags allowing ShipHero to have an easier time organizing and initiating automation rules. Order Tags specifically are beneficial in logging order performance based on a set tag in Shopify.
The Nice Commerce Messaging & Marketing Kit is designed to help you relay the day-to-day workings of our partnership as well as leverage resources that we are investing into your customer base. Transparent messaging will lead to more protected purcha
For active clients: If your account does not meet this operational minimum, the difference will be automatically added to an outbound invoice. This is included in your agreement with us. As part of this minimum, Nice Commerce includes the following r
- An order hold. - Inventory is OOS (Out of Stock). - Allow Partial is turned off when some or all of the ordered items are OOS. - The order has a future ship date. - Rarely, the order needs to be reprocessed
Nice Commerce is always looking for Associates and those looking for seasonal, part-time, and as-needed assistance in our Operations department of Nice Commerce. A day at Nice would include picking, packing, and working in all facets of a fast-paced
When an item or SKU goes on “Backorder”, this can cause disruptions to your order flow until it is resolved. To check for what may be on “Backorder”, follow these steps:
1. One of our in-house, proprietary technology stacks is a Dashboard that bridges information from our WMS and ERP with your storeThis Dashboard provides information for the current day, yesterday, the past week, the past 3 months, and more. Our Dash
By making a direct connection, we are able to receive orders and push inventory updates and other updates back and forth between the systems. This allows us to operate alongside your business and keep information as up-to-date as possible. If you're
At Nice Commerce, we use Quickbooks for sending invoices and receiving invoice payments. In Onboarding with us, you will complete a form that requests your contact information so that a billing profile in QB can be created based on your needs. We can
At Nice Commerce, we have a technology subscription that is billed monthly. This subscription is associated with our Tech stack that is provided to our clients along with a Dashboard and other customer reports. We are very proud of our offering that
CSV Breakdowns of each invoice are uploaded to your Shared Drive that includes an itemized list of your charges. You can then take the .csv file and extract information in the following ways:. Step 3: Aggregate charges
PostHero is a dashboard in ShipHero that provides insights into your outgoing orders from shipment to delivery. This feature will need to be enabled for your account by your Account Manager:. With PostHero, you’ll be able to:. As orders travel to the
In the event that inventory runs out of a certain product or a swap is needed, we are able to add an automation rule/s to swap, add, or subtract items ordered via automation rules in ShipHero. The automation rule can be put in place for a limited amo
Do you have multiple fulfillment locations? This could include an office, studio, or even another fulfillment provider or site. At Nice, we can help you in segmenting orders by fulfillment location with automation rules. There are a lot of use cases,
We would hate to see you go!. The need to offboard can happen for several reasons, and we have a step-by-step guide that provides an overview of how Nice would assist and action this process. To start, please connect with your Account Manager or othe