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How can I tag orders in Shopify?

ShipHero has a lot of success latching onto Product or Orders Tags allowing ShipHero to have an easier time organizing and initiating automation rules. Order Tags specifically are beneficial in logging order performance based on a set tag in Shopify.

Nice Commerce Messaging for your Shipping FAQs

The Nice Commerce Messaging & Marketing Kit is designed to help you relay the day-to-day workings of our partnership as well as leverage resources that we are investing into your customer base. Transparent messaging will lead to more protected purcha

Is there an Operational Minimum?

For active clients: If your account does not meet this operational minimum, the difference will be automatically added to an outbound invoice. This is included in your agreement with us. As part of this minimum, Nice Commerce includes the following r

When is an order "Ready to Ship"?

- An order hold. - Inventory is OOS (Out of Stock). - Allow Partial is turned off when some or all of the ordered items are OOS. - The order has a future ship date. - Rarely, the order needs to be reprocessed

Customer Packing Slips

Our packing slip template allows for a company logo and text to be added for custom messaging. Here is an example of the Nice Commerce Store Packing slip where we have added our logo and store/ contact information:. For custom packing slips, please c

What barcode types does Nice support?

Nice supports the following barcode types:BOOKLAND EANCodabarCODE 39CODE 39 ASCII (EXTENDED)CODE 39 TriopticCODE 93CODE 128DISCRETE 2 OF 5EAN 8EAN 13EAN 128EAN 128 + COMPOSITEEAN-UCC 128GS1 128GS1 DataBar-14GS1 DATABARGS1 DATABAR EXPANDED STACKEDGS1

Nice Commerce Seasonal and Part Time Help

Nice Commerce is always looking for Associates and those looking for seasonal, part-time, and as-needed assistance in our Operations department of Nice Commerce. A day at Nice would include picking, packing, and working in all facets of a fast-paced

How do I check if my items are "Backordered"?

When an item or SKU goes on “Backorder”, this can cause disruptions to your order flow until it is resolved. To check for what may be on “Backorder”, follow these steps:

Nice Commerce Client Tech and Data Stack

1. One of our in-house, proprietary technology stacks is a Dashboard that bridges information from our WMS and ERP with your storeThis Dashboard provides information for the current day, yesterday, the past week, the past 3 months, and more. Our Dash

eCommerce Store Connections

By making a direct connection, we are able to receive orders and push inventory updates and other updates back and forth between the systems. This allows us to operate alongside your business and keep information as up-to-date as possible. If you're

Invoice Payment Options

At Nice Commerce, we use a platform called Invoiced for sending invoices and receiving invoice payments. During Onboarding, client accounts with Invoice will be established and an intro email is sent out that further details the below. We can accept

Nice Commerce Technology Subscription

At Nice Commerce, we have a technology subscription that is billed monthly. This subscription is associated with our Tech stack that is provided to our clients along with a Dashboard and other customer reports. We are very proud of our offering that

Invoicing: Pivot Table CSV Breakdown

CSV Breakdowns of each invoice are uploaded to your Shared Drive that includes an itemized list of your charges. You can then take the .csv file and extract information in the following ways:. Step 3: Aggregate charges

PostHero by ShipHero

PostHero is a dashboard in ShipHero that provides insights into your outgoing orders from shipment to delivery. This feature will need to be enabled for your account by your Account Manager:. With PostHero, you’ll be able to:. As orders travel to the

Using Automation Rules to Swap, Add, or Subtract Products

In the event that inventory runs out of a certain product or a swap is needed, we are able to add an automation rule/s to swap, add, or subtract items ordered via automation rules in ShipHero. The automation rule can be put in place for a limited amo

Split Warehousing and Multiple Fulfillment Locations

Do you have multiple fulfillment locations? This could include an office, studio, or even another fulfillment provider or site. At Nice, we can help you in segmenting orders by fulfillment location with automation rules. There are a lot of use cases,

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