Freight: Outbound Freight Shipping Standards

These are the standards by which all items are required to be shipped Freight at Nice Commerce:
*Reminder, the Fulfillment time for any outbound freight order is 4 business days

*Unless Nice is experiencing increased volume periods, there are special shipping requirements and excluding federal holidays
1. Special Shipping Requirements need to be discussed with your Account Manager well in advance to make sure Nice can meet these standards. Please reach out to your AM or [email protected]
2. MOs (Manual Orders) or Order #'s must-have Generic/ Freight listed as the Shipping Method. Please refer to How to create a Manual Order if you have any questions
3. Once the MOs or Order #'s have been entered into ShipHero, the fulfillment team will prep the shipment to be ready for Pick Up by prepping the shipment or prepping based on provided shipping standards
Once your order has been fulfilled in ShipHero, please schedule a pickup OR schedule your appointment in advance to give Nice Commerce and the trucking company adequate time to fulfill the order and meet the pickup window
Outbound Freight appointments are set up HERE
1. If Nice Commerce is brokering freight, please email [email protected] for us to coordinate the shipment with you!

If a Freight order is not picked up at its scheduled appointment time, please let your Account Manager know. If the pallet sits without notice for over 24 hours, there is a daily storage fee of $20 per pallet per day
If the order is canceled and the product needs to go back into inventory or the shipment sits longer than 10 days, a PO for a Receiving Order will need to be submitted and we will take the shipment to the Receiving Department to be processed.

Pickup Times and Locations:

Outbound Freight appointments are set up HERE