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When is an order "Ready to Ship"?Updated 10 months ago

Ready to Ship is ShipHero's way of letting you know if an order CAN ship or CAN NOT ship. 

To filter, change the Manage Order settings to either YES/NO "Ready to Ship"

When an order CAN ship, the order will show "YES", Ready to ship:

When an order CAN NOT ship, the order will show "NO", Ready to ship:


Reasons not ready to ship:

- An order hold

- Inventory is OOS (Out of Stock)

- Allow Partial is turned off when some inventory is available and other ordered items are OOS

- The order has a future ship date

- Order needs to be reprocessed
- - This happens very rarely where a Nice Commerce team member will need to assist. Please reach out to your Account Manager is you are unsure why an order is not ready to ship

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