Routing Guide Compliance QuestionsUpdated 10 months ago

A routing guide establishes a set of rules and requirements for suppliers and shippers to follow when performing shipments, either inbound or outbound.

These guides ensure the proper transportation provider, mode of shipment, proper billing, and more are established and utilized when products are shipped.

Below are the questions that we ask to be completed by the client and sent to your Account Manager where both parties will have collaborative meetings to get SOPs together and other documentation:

1. Do you have any wholesale/retail customers that require special routing considerations?

2. If yes, please provide a list of retailers below & kindly send us their routing guides in advance.

3. For each retailer, please let us know the following:
   1. Do you typically ship full case packs or mixed boxes? 

      1. NOTE: Nice requires cases to be established as cases in inventory ahead of orders being placed. Please connect with your Account Manager if you have any questions

   2. Do you typically ship them Small Parcel, LTL Freight, or both?

   3. How much notice will Nice receive when a retailer order is placed? Please provide any arrival dates, cancel dates, etc. specified by the retailer/ vendor.

      1. If SOW or other work is needed to prepare units or a shipment (tagging, barcoding, etc.) please note this and factor this into your timeline.

   4. How is your carrier billing set up with the retailer? Is it Prepaid, Collect, or billed to the retailer’s account number?

   5. Are you and the retailer set up as EDI/ASN partners? If so, do they require you to use GS128 labels at the carton or pallet level?

   6. Are there any other unique packaging or labeling requirements that we should be made aware of?

Once we have documentation in place and we start fulfilling these orders, we would very much like feedback on the shipment performance and if any adjustments need to be made.

We will work together to be compliant with the routing guide and the recipient's standards. Any notification of being outside of the Routing Guide standards is best provided with documentation and photos to your Account Manager.