How to Set Up Replenishment Notifications

ShipHero makes it easy for you to identify when a Purchase Order needs to be created through Replenishment Notifications.

Definitions

Reorder Level
- The 'Available' value of a SKU must reach to trigger a reorder. Setting this to 0 will prevent a SKU from automatically being added to a Purchase Order.
Reorder Amount
- The number that should be reordered when an SKU reaches the Reorder Level.

Your Account Manager will need to assist with this first part of the process where they will enable the notifications:

In Ship Hero, your Account Manager will go to My Account > Settings > Notifications
Check the "Active" box for Low Stock
They will then choose the day and time that you want to be notified
Lastly, they will add the email address you want the notification sent to:

The Reorder Level can be specified in Product Page within the Product Settings.

By setting a reorder amount, you will be notified when a product goes below this amount of units.

Go to Ship Hero > Products. You will then Choose the product > Settings (small pencil on the right hand in the left box)
Scroll down to the box "Reorder Level" and set the amount to the minimum # of units you want to have before receiving an alert to add the product to a Purchase Order.
- If the Reorder Level is higher than the "Reorder Amount + Available," the system will use the Reorder Level as the number of items in the Purchase Order.
- If the Reorder Level is lower than the "Reorder Amount + Available," the system will use the Reorder Amount as the number of items in the Purchase Order.