ShipHero and Mapped Shipping MethodsUpdated 8 months ago

Shipping is mapped by the Nice Team during onboarding or when shipping services are updated or additional sales channels or stores are added.

Please email [email protected] with all Shipping Mapping items for all store connections

What does it mean to have shipping mapped?

Mapping shipping sets the Carrier and Method for services that are available on your website in ShipHero, and each service needs to be mapped. In short, mapping shipping is how ShipHero translates and understands how you would like orders to be shipped out. 

Example: Economy (5-7 Business days in transit) is a shipping option for our Nice Commerce store. When a customer pays for this shipping option, this order will ship out via the Cheapest service available (Cheapest / Ever)

When should I notify [email protected]?

• Shipping Name Change 
  • Example: Updating Economy (5-7 Business days in transit) to Economy (7-10 Business days in transit)
  • ShipHero is case-sensitive so updates need to be made ASAP or there is potential for orders to be delayed 
• Shipping Services are added 
  • Example: Adding USPS International as a service offering

Are there Shipping Services that Nice recommends?

Yes! We have recommended services to offer. Email us so we can book time to discuss!