How to Set Up Low Stock aka Replenishment NotificationsUpdated 18 days ago

ShipHero makes it easy for you to set reorder levels for products and to get automated replenishment emails when a Purchase Order needs to be created.

How to Set Up a Replenishment Notification 

To note, your Account Manager will need to take the below steps to enable: 

• In Ship Hero, go to My Account > Settings > Notifications
• Check the "Active" box for Low Stock
• Choose the day and time that you want to be notified
• Add the email address you want the notification sent to

How to set Reorder Levels: 

A Reorder Level can be specified in Product Settings if you want to be notified when a product goes below a certain amount of units.  This allows you to order inventory ahead so that the product does not run out.

• Go to Ship Hero > Products > Choose the product > Settings (small pencil on the right hand in the left box)
• Scroll down to the box "Reorder Level" and set the amount to the minimum # of units you want to have before receiving an alert to add the product to a Purchase Order.
• If the Reorder Level is higher than the "Reorder Amount + Available," the system will use the Reorder Level as the number of items in the Purchase Order.
• If the Reorder Level is lower than the "Reorder Amount + Available," the system will use the Reorder Amount as the number of items in the Purchase Order.

Definitions

• Reorder Level: the 'Available' value a SKU must reach to trigger a reorder.  Setting this to 0 will prevent a SKU from automatically being added to a Purchase Order.
• Reorder Amount: the number that should be reordered when an SKU reaches the Reorder Level.