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How to change the Shipping Method in ShipHeroUpdated 2 years ago

If you need to update or change the shipping method after the order is placed you can do so with the below steps:

  • Search the order in ShipHero and click on it 
  • Once you are in the order scroll down to "Shipment Info" on the right-hand side
  • Click the edit button on the upper right-hand corner of the Shipment Info box
  • It will pull up the below picture 

  • You can now change both the carrier and the shipping method 
  • Once you complete this, hit update and your shipping method is updated!
    • To verify, the order will present the new shipping method:
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