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How to change the Shipping Method in ShipHeroUpdated 10 months ago

If you need to update or change the shipping method after the order is placed you can do so with the below steps:

  • Search the order in ShipHero and click on it 
  • Once you are in the order scroll down to "Shipment Info" on the right-hand side
  • Click the edit button on the upper right-hand corner of the Shipment Info box
  • It will pull up the below picture 

  • You can now change both the carrier and the shipping method 
  • Once you complete this, hit update and your shipping method is updated!
    • To verify, the order will present the new shipping method:
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